Het Huis van de Sint – Wijnegem Shopping

Role
Storytelling Cue management | Targeting visitors : families & kids in the heart of Wijnegem Shopping | Align and optimize digital & physical people flow & customer experience
Goal
To eliminate waitinglines through the stores 
| Capture data of all attendees 
| Avoid abuse of the gifts | 
Captured in a storytelling concept, so it would benefit the client experience
Tools

Tech & IT:
Storytelling Graphic Design & copywriting
Cue managment registration
Time slot system

Onsite:

People Flow management
Accreditaion & on site Regsitration options
Staff briefing & supervising

Results

More then 10.000 unique registrations
Optimized people flow
Marketing success for lead generation

Elimination of waiting Cues

Happiness for visitors & shop owners

Client

©2020 – Cravat Events bvba